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Our Services

Buildings Insurance assessment and scheduling (Domestic & Commercial)

Our Surveying team will carry out an initial assessment of the damage incurred and provide Insurance companies with a detailed report, schedule and photographs to clearly explain what is required to get the property back to its pre-loss condition.

As this is the first direct contact a customer incurs with the contractor, we understand that it is important to be understanding and explain clearly our involvement with the claim and the works that will potentially be undertaken.  It is at this stage we can highlight any specific or special requirements a customer may have.

 

Buildings Insurance Tendering (Domestic & Commercial)

A&A Construction Group Tender work for various top Loss Adjusters and Surveyors.  These are higher loss claims predominantly following Fire, Flood or Impact.

This close working relationship means all parties are kept well informed and the work is completed to a high standard, on time and within budget.

 

Buildings Insurance Repair Team (Domestic & Commercial)

Our skilled Tradespersons are highly experienced within the Insurance repair sector and carry out a variety of work from minor repairs to full property restoration. They are fully aware of the key factors when working within occupied properties and take every care in being considerate to each customer’s specific needs and living conditions.

 

Maintenance/Refurbishment Contracting

Our skilled Tradespersons are experienced to carry out maintenance or refurbishment contracting work.  We are happy to provide estimates and pride ourselves on high quality work carried out on time and at the best cost possible.

 

Fogging Specialist and Drying Technicians

During a fire, the follicles in the partitions of a building expand with heat. This heat can open pores within these materials, potentially allowing smoke odour particles to penetrate them.  These particles can stay there even following the extinguishing of the fire. To reduce the presence of smoke odour we use specialist fogging machinery to help clear the smoke odour.

Fire and flood restoration is an important part of the process to bringing back a property to a livable condition. We have an in house team of Drying technicians who can provide a full service of the drying out process, from initial assessment, installation of equipment, continued monitoring and producing of a Dry Certificate.

 

Private Building Repairs and Maintenance

Here at A&A we not only deal with Insurance related repairs and large contracts, we can also arrange your everyday repairs and maintenance jobs however large or small.  

We have a set hourly rate for fast reactive or minor repairs such as leaks to roofs and pipework or draining down of water systems etc. An estimate will be provided for larger repairs. Please contact us for more information.

Coming soon - Hourly Rate Prices

 

Specialised Property Insurance Management and Administration team

Our claim management team is experienced in various ways within the insurance and building industry.  They use the latest version of microsoft office suite and other software to enable a high level of organisation througout the repairs and communication is made easier.

 

Administration

The Administration team takes direct ownership of individual client accounts enabling a direct contact for the customer and client. They work closely with the Assessors and Contract Managers to enable work to commence as quickly and prepared as possible.  


Excess

You may need to pay your policy excess to us prior to any works being carried out.  This can be done by cheque, bank transfer or calling our office to pay by Debit or Credit card.  We unfortunately cannot accept American Express.

 

Contract Managers

A Contract Manager will take control once the repairs are ready for booking in. When work commences the customer gets direct contact with their allocated Manager to enable ease of communication. The Contract Managers will also make regular visits to ensure
the smooth and safe running of a project. With the support of the office based team the claim process is as stress free as possible.

On completion of works, an Office Manager will carry out an internal file audit to assess randomly chosen files.  This helps highlight where any weak points are, and we can provide specific training or attention to that particular area.  These results are logged and monitored to emphasise and reward improvement.

We use modern management systems to deliver a high-quality service, safely, on time and to budget.

 


"CONTRACTOR OF THE YEAR"
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A & A does it again!
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Top Safety Accreditation for A&A Construction Group Ltd

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